Privacy Policy
Last updated: October 24, 2026
This Privacy Policy explains how PulseCast ("PulseCast", "we", "us", or "our"), operated by Lucas Centomo — Entrepreneur individuel (Wioxpro), SIREN 108 426 750, 17 Avenue de Lapeyrière, 31240 Saint-Jean, France, processes your personal data when you use the PulseCast 24/7 streaming service at https://pulsecast.tv (the "Service").
If you have any questions, contact us at hello@pulsecast.tv.
1. Who we are
PulseCast is a 24/7 streaming service: you upload a video and give us one RTMP destination (a URL and a stream key), and our servers broadcast that video on a continuous loop to that destination. We do not connect to your platform accounts and hold no access to them. For the purposes of the EU/UK GDPR, the data controller is Lucas Centomo — Entrepreneur individuel (Wioxpro), SIREN 108 426 750.
2. What data we collect
- Account data: email address, streamer/display name, hashed password (or, with Google sign-in, your Google account identifier and email).
- Stream destinations: the RTMP URL and stream key you enter for each channel. Stream keys are encrypted at rest, are never displayed back to you or written to our logs, and are used only to publish your video to the destination you chose.
- Uploaded video: the file you upload for a channel, stored on our servers so it can be streamed. We convert it once so it can be broadcast, and delete it when you delete the channel or your account.
- Billing data: subscription plan, trial status, billing state. Card payments are processed by Stripe; we do not store your full card number — Stripe does. We store a Stripe customer/subscription identifier.
- Usage & technical data: logs needed to operate and secure the Service (connection events, error logs, IP address, timestamps). Stream keys are masked in our logs.
- Web server access logs: our web server records each request to the Service — date and time, IP address, method and URL requested, response status, the referring page that sent you to us, and your browser's user agent. We use them to understand where visitors come from, to diagnose faults, and to investigate abuse. Cookies and authorisation headers are not recorded, and these logs are deleted after 14 days.
- Affiliate/referral data: if you arrive via an affiliate link, a referral identifier may be associated with your subscription.
3. Google Sign-in
If you choose "Continue with Google", we receive only your Google account identifier, email address and name, and use them solely to create and sign you into your PulseCast account. This grants us no access to any other Google service — including YouTube. You can revoke it at https://myaccount.google.com/permissions.
4. How we use your data
To create and manage your account; broadcast your uploaded video to the destination you configure; display your dashboard; process your subscription via Stripe; provide support; secure the Service; and comply with legal obligations. Legal bases (GDPR): performance of our contract, your consent (connecting third-party accounts), legitimate interests (security, improvement), and legal obligation (accounting/tax).
5. Free-plan watermark
On the free plan, a small "pulsecast.tv" watermark is burned into the video itself before it is streamed, in the lower corner of the picture. It is part of the image your viewers see; it is not text added to your stream's title or description, and we do not read or change either. The watermark cannot be turned off on the free plan and disappears on a paid plan, which streams your file unmarked. We keep your original file alongside the watermarked copy, so removing the watermark never asks you to upload again.
6. Who we share data with
Service providers only, under appropriate safeguards, and we do not sell your personal data:
- The streaming destination you configure — we transmit your video to the RTMP endpoint you provide.
- Stripe — card payments taken on pulsecast.tv (privacy policy).
- Whop — purchases made through whop.com/pulsecast. Whop is the merchant of record for those purchases: they take the payment, hold the billing relationship, and tell us which account to unlock (privacy policy).
- Resend — the service that sends our transactional email (welcome, sign-in links, downtime alerts). It receives your email address and the content of those messages (privacy policy).
- Our hosting provider (DigitalOcean) — the servers that run the Service and store your uploaded video.
- Our affiliate provider — referral attribution, when you arrive through an affiliate link.
7. International transfers
Some providers may process data outside your country (e.g. the United States). Where required, transfers rely on appropriate safeguards such as the EU Standard Contractual Clauses.
8. Data retention
We keep your account data while your account is active. On deletion, we delete or anonymize your personal data within a reasonable period, except data we must retain for legal, accounting, or security reasons. Stream keys and uploaded videos are deleted when you delete the channel or your account. Web server access logs are kept for 14 days and then deleted automatically.
9. Your rights
You may have the right to access, correct, delete, restrict, or object to processing, and to data portability. You may withdraw consent anytime (e.g. by deleting a channel or your account). Contact hello@pulsecast.tv. You may lodge a complaint with your local data protection authority (in France, the CNIL).
10. Security
HTTPS/TLS encryption in transit, hashed passwords, masked stream keys in logs, and restricted access to production systems. No method is 100% secure, but we work to protect your information.
11. Children
PulseCast is not intended for children under 16 (or the age required by your local law). We do not knowingly collect their data.
12. Changes to this policy
We may update this policy; we will update the "Last updated" date and, for material changes, notify you by email or in the app.
13. Contact
hello@pulsecast.tv — Lucas Centomo — Entrepreneur individuel (Wioxpro), SIREN 108 426 750, 17 Avenue de Lapeyrière, 31240 Saint-Jean, France